Hi, I’m Mike Song.
I’m a product manager who’s spent 10+ years building products, lately deep in AI. I write about AI product strategy, commerce and data, and how the way we work is changing.
Latest writing
- Atomic workI’ve been trying out new AI tools consistently for a few years now. While the tools and setup have changed, I’ve been consistently moving towards… Read more: Atomic work
- Guardian Angelshift the clouds to the weekdays and keep Saturday clear the train you need arrives right as you come down the steps bump into the… Read more: Guardian Angel
- Goal-based shopping runs on good dataKeyword search in commerce has always suffered from a translation problem. Manufacturers describe products in the language of specs and engineering. Brands translated that into… Read more: Goal-based shopping runs on good data
- Reading Frontier Lab Release Notes Is Product Strategy NowLast year at my AI startup, we were planning a major engineering push for a Microsoft Word integration. It was a roadmap centerpiece – customers… Read more: Reading Frontier Lab Release Notes Is Product Strategy Now
- The FOMO Subsidy Won’t Last ForeverOur current period of AI excitement is fueled by FOMO. New models drop weekly, techniques spread through the industry like wildfire, and no one wants… Read more: The FOMO Subsidy Won’t Last Forever
- Evals First: Define LLM Quality Issues Before You FixYour head of customer success pings you: “ImportantCustomer is getting weird outputs for their answers. Not sure how common it is, but they mentioned it… Read more: Evals First: Define LLM Quality Issues Before You Fix