I’m Mike Song, a product manager writing about AI, commerce, and how work is changing.
Latest writing
- Atomic workI’ve been trying out new AI tools consistently for a few years now. While the tools and setup have changed,… Read more: Atomic work
- Guardian Angelshift the clouds to the weekdays and keep Saturday clear the train you need arrives right as you come down… Read more: Guardian Angel
- Goal-based shopping runs on good dataKeyword search in commerce has always suffered from a translation problem. Manufacturers describe products in the language of specs and… Read more: Goal-based shopping runs on good data
- Reading Frontier Lab Release Notes Is Product Strategy NowLast year at my AI startup, we were planning a major engineering push for a Microsoft Word integration. It was… Read more: Reading Frontier Lab Release Notes Is Product Strategy Now
- The FOMO Subsidy Won’t Last ForeverOur current period of AI excitement is fueled by FOMO. New models drop weekly, techniques spread through the industry like… Read more: The FOMO Subsidy Won’t Last Forever
- Evals First: Define LLM Quality Issues Before You FixYour head of customer success pings you: “ImportantCustomer is getting weird outputs for their answers. Not sure how common it… Read more: Evals First: Define LLM Quality Issues Before You Fix