The FOMO Subsidy Won’t Last Forever
Our current period of AI excitement is fueled by FOMO. New models drop weekly, techniques spread through the industry like wildfire, and no one wants to be left behind. Everyone is willing to put in the extra work to learn, configure, and onboard with the new hotness just to stay current. Users are showing a …
Evals First: Define LLM Quality Issues Before You Fix
Your head of customer success pings you: “ImportantCustomer is getting weird outputs for their answers. Not sure how common it is, but they mentioned it twice this week. OtherBigCustomer described something similar a few weeks back”. You know this situation. It’s a special hell of LLM-based products: every quality issue arrives with perfect ambiguity. Is …
Ideas and concepts that frame my thinking
Here is a collection of quotes and ideas that have an active influence in the way I think and perceive the world. Sometimes you’ll hear something repeated 10 times, but only on the 11th it finally clicks with you. This list is not meant to be particularly profound or unique, and I plan on keeping this …